Contact CBD Shopy

Contact CBD Shopy

CBD Shopy is a registered UK company trading under Holistic Wellness LTD (Company Number – 11825702).

We’re a 100% online store with offices located at 7 B/4 Kingsbury House, Fridays Cross Mews, Ringwood, Hampshire, BH241DG which is where we ship all our products from. 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Our standard delivery is 48 hours tracked by the Royal Mail. This cost £2.95 and is free for orders over £45. You can opt for 24 tracked delivery at £XX.

Which payment methods are accepted in the Online Shop?

We accept Visa and Mastercard payments online via our third-party secure payment gateway. Simply, click on the basket icon in the top right to head to our checkout and payment page.

How long will delivery take?

Once you place your order, we aim to dispatch it within 1 working day. Delivery is made using Royal Main 48 hour tracked service, so your order should be with you within 48 hours of dispatch.

How secure is shopping in the Online Shop? Is my data protected?

Very! We use a third-party payment gateway that has top level PCI compliance. Your data is stored securely and encrypted for banking security. You buy with confidence through CBD Shopy.

What exactly happens after ordering?

After making an order with CBD Shopy, you’ll receive an email with your order details and receipt. We’ll notify you when you order has been dispatched and you’ll receive a Royal Mail tracking link to keep updated with delivery.

Do I receive an invoice for my order?

Yes, you’ll receive an email receipt of your order. You can also log in to your CBD Shopy account and review your past orders from there.

Send us an email

You can reach us via email at support [at] cbdshopy.co.uk