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Contact CBD Shopy
CBD Shopy is a registered UK company trading under Vape Life ltd.
We’re a 100% online store with offices located at 20-22 Wenlock Rd, London N1 7GU
You can reach us via email at support@cbdshopy.co.uk or or give us a call on at 0800 010 6871
Frequently Asked Questions
What are the delivery charges for orders from the Online Shop?
Free shipping on orders over £75.00 via Royal Mail Tracked 48 hours. View all delivery options here.
Which payment methods are accepted in the Online Shop?
We accept credit & debit card payments from UK & European cards only. We also accept direct bank payments.
How long will delivery take?
Delivery time depends on the delivery option selected at checkout. Our fastest delivery is Royal Mail Tracked 24 Hours. Cut-off time for same day dispatch is 16:00 p.m.
How secure is shopping in the Online Shop? Is my data protected?
Very! We use a third-party payment gateway that has top-level PCI compliance. Your data is stored securely and encrypted for banking security. You buy with confidence through CBD Shopy.
What exactly happens after ordering?
After making an order with CBD Shopy, you’ll receive an email with your order details and receipt. We’ll notify you when your order has been dispatched and you’ll receive a Royal Mail tracking link if you opted for tracking.
Do I receive an invoice for my order?
Yes, you’ll receive an email receipt of your order. You can also log in to your CBD Shopy account and review your past orders from there.
For all customer service & general inquiries please contact us below. One of our staff members will be in contact you within 24 hours.